Customer Feedback

Based on 623 reviews
86%
(537)
11%
(70)
2%
(11)
1%
(4)
0%
(1)
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TC-1 Wireless Timecode Box Generator
Shawn Allen (Brooklyn, NY, US)
Great customer service

Response time was fast. No issue solving the problem.

Great cable, wish it was a few inches longer though.

This does the trick, i can power all my receivers with no noise by using it.

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DBTX - THEOS Transmitter (US)
Victoria Dong (Monrovia, CA, US)

DBTX - THEOS Transmitter (US)

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DQC1 - Smart Battery Charger
Studio Economik (Dorval, QC, CA)

Perfectly reseolved. Thanks

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PR-2 (US) 32-Bit Float Pocket Audio Recorder
Rashaud Thomas Williams (Tampa, FL, US)

PR-2 (US) 32-Bit Float Pocket Audio Recorder

Fast delivery! Works perfectly!

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UHF-RA - THEOS Receiver Antenna
Gary Pyles (Louisville, KY, US)
FANTASTIC Customer Support and Communication

Joanna provided FANTASTIC Customer Support and Communication! Love my Deity Wireless Mic system.

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TC-1 Wireless Timecode Box Generator
Bryce Funk (Salem, OR, US)
The Best Timecode System

The Deity system is amazing. I've taken these boxes all over the world and use them multiple times a week. They are so easy to use - with or without the app. As far as timecode systems go, Deity is the way you should go. The entire system - including the PR-2, TCSL-1, THEOS - is incredible. Unless you need Genlock, buy Deity.

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V-Link
Javier Hernandez (Riverside, CA, US)
V-Link works!

My new V-Link works like a champ with my new V-Mic D3 PRO. Nothing like having the right gear to help you sound like a pro.

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VO-7U - Black Edition (USB Microphone)
Akeem Mardner (Kingston, 01, JM)
Just what I wanted

Came in a timely manner.

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TC-SL1 Timecode Slate
Jimmy Ward (Granada Hills, CA, US)
Great Slate and Service, Slightly Limited Lifetime

My TC-SL1 has been a great addition to my production sound kit. Clients and crew love it. The customization features are very easy to use and are fun to mess around with. My only gripe was that after a year and a half, the clapper mechanism broke so I had to get either a replacement or repair it. Thankfully, Deity was very nice to send me a brand new one! Thank you Heidi on support.

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DBTX - THEOS Transmitter (Global)
KD (Winnipeg, MB, CA)
Inexpesnive is a blessing and a curse

We had the lav mic connector break on a transmitter (our faukt, not a poor product) and when I wanted to get it repaired, Deity said it would be less expensive just to buy a new one instead. They gave me a little break on the new one. Kind of disappointing that we kive in this disposable society, but nice that their equipment is reasonably priced.

VO-7U Podcast Kit- Black Edition (USB Microphone)

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TC-1 (2pc Kit)
Motoki Otsuka (Santa Barbara, CA, US)

TC-1 (2pc Kit)

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TC-SL1 Timecode Slate
Jean-Francois Dupont (Shawinigan, QC, CA)
Upgrade to my equipment

This is a major upgrade to my camera assists equipment

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SPD-1 / Smart Power Distributor
Jeff Cools (Las Vegas, NV, US)
Battery solution

Recently, I purchased the battery distribution solution from deity. Very happy with the purchase looking forward to getting many shoots with the gear.

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S-Mic 3S
Islamuddin

I like how this mic sounds and it can handle plosives much better

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TC-1 (2pc Kit)
Jean-Francois Dupont (Shawinigan, QC, CA)
Can’t wait to try them

Great addition to my equipment

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TC-SL1 Timecode Slate
Sean McNearney (Boise, ID, US)
Exceptional Customer Service

Had my slate for several months and it worked great, but it developed a battery contact issue. Deity replaced the unit in no time, no cost to me. Back to rocking it and very happy with it.

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PR-2 (US) 32-Bit Float Pocket Audio Recorder
Matthew Kendall (Columbus, GA, US)
Battery Compartment

Recorder works great! I’m not a big fan of how stubborn the cover to the battery compartment is though. Would love to see an updated version down the road where the cover works similar to the original Tascam Dr-10l battery cover. It’s on a hinge and east to access. Great recorder overall!

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SPD-T4BATT - TA4f to Smart Battery Cup
william Brown (Atlanta, GA, US)
Solid battery connector

No issues

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DBTX - THEOS Transmitter (US)
Jan Balster (Atlanta, GA, US)
Pleased with my warranty service

I’m very pleased with the service I received in order to repair my defective Theos DBTX.

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TC-SL1 Timecode Slate
W. Keith McManus (Philadelphia, PA, US)
Timecode slate

All OK, except Sidus Audio update broke the slate - real display stopped working